Can I order a single image instead to buy a whole set?|
A: No, sorry. Consider,
however, that our sets start from only $15 while at other sites a single vector
image costs $5-$10.
Q: Can I order CDs with the collections? How about printed
A: We don't offer CDs and catalogs any more. It's much cheaper
and faster to download the images, back them up on CDs and print out catalogs
on your own (a perfect PDF catalog goes along with each collection). It's the
license for use that matters and our licenses are lifetime and royalty-free, securely
stored in ours and Digital River's databases.
Q: I ordered some collections
months ago but lost all of the images by accident. Is my license still worth?
Is there a way to get the images back?
A: By purchasing our images you
are getting lifetime license to the purchased content so it is certain that your
license is still worth. As for the images themselves, just contact us and we'll
manually setup download for you at no additional cost.
Q: Are there any
limits related to usage of your images?
A: Yes, please read Terms
of Use before ordering. In a nutshell, as long as you don't resell the images
themselves you are free to use the images any way you like.
Q: I provide
design services and want to use some of your images for my design work. Do my
customers have to purchase images that I used for designs that I provided them
with although I already paid for them?
A: No, one license (purchased by
you or your client) is enough. Please notice however that your clients won't be
allowed to resell the product again without purchasing a new license. Therefore,
license may be partially transferred only once.
Q: I am manufacturer
of t-shirts/stickers/badges/etc and want to print your images on them. Does your
We don't require any additional payment for this kind of usage.
can't open images in my vector application.
A: Our images are tested with
several different software applications and on various PC and Mac platforms and
they should always work, however we noticed that different versions of the same
software (Corel Draw, for example) would import our images with Open command while
others would import them with Import command. Please try both. To make sure you
will be able to use our images, please test free samples
before you buy.
Please send email to support at cliparter.com
for any other question not covered by this FAQ.